Client Reviews

CCTV Install

★★★★★
5 5 1
Great customer service by Ross and engineer Nathan. Explained everything and system up and running in no time. Very pleased

CCTV System Install

★★★★★
5 5 1
The guys came out this morning first thing ,supper efficient and friendly easy to talk to and explained everything clearly ,brilliant system extremely well pleased .

Excellent Alarm Service

★★★★★
5 5 1
Contacted fuse in the morning,and an excellent engineer was with me a few hours later, he found the fault and worked tirelessly to fix the issue, he was helpful to me and very understanding when asked a question . The fault fixed he ensured our complete satisfaction. I would recommend this company to anybody based on my experience 5 star service highly recommended

Superior CCTV

★★★★★
5 5 1
Fuse installed a replacement CCTV system in my house and did a very good and very neat job. The screen is showing very clear images when it is dark and as a non-IT person I find it quite simple to use.

Highly Recommended - CCTV & Alarm Install

★★★★★
5 5 1
Great company to deal with, excellent advice would highly recommend.

Service was Great!

★★★★★
5 5 1
From start to finish the service was great. The two lads who installed the cameras was really good and I would recommend them to anybody who is looking at cctv.

Security System & Lighting

★★★★★
5 5 1
I was impressed with the friendly and professional attitude from the get-go. Everything especially the technical stuff was explained clearly .Once I had made the decision to go ahead, an appointment was made for a week later.Two engineers arrived promptly and the alarm and security light were installed and working in less than half a day. An easy experience, I would certainly recommend and use them again.

Alarm & CCTV System

★★★★★
5 5 1
Fuse Systems have been great, they first installed my smart alarm, i then got them back to install CCTV, would certainly recommend and use them again

Job Well Done

★★★★★
5 5 1
Excellent service from Ross and Nathan. Quick efficient and knowledgeable. Happily recommend

A*****

★★★★★
5 5 1
Got my alarm system installed and had a few problems afterwards but phoned the guys and they were out the next day or so. Very efficient and well mannered. Would highly recommend A*****

Simply Great Service

★★★★★
5 5 1
I wanted to purchase some CCTV cameras to ship overseas. I made enquiries from a number of companies but Fuse was the quickest to respond and very happy to help with a small on-off purchase. Ross was great at communicating with me by phone and email and me me feel like a valued customer. Simply great service. John O’Neill

Professional & Friendly

★★★★★
5 5 1
Great, professional service. Staff were very friendly and very quick to respond to query. Flexible and amenable to work to our time scale. Would definitely recommend.

Brilliant Service!

★★★★★
5 5 1
Ross was fantastic on the phone and Nathan was equally as fantastic in person! Thank you both enormously for making the process very painless indeed!

After Sales Service

★★★★★
5 5 1
very pleased with the after sales service to explain the working of my new cctv system

Alarm Service

★★★★★
5 5 1
Engineer polite professional and tidy.

Alarm and Camera Installation

★★★★★
5 5 1
After my initial enquiry with Fuse, I was very pleased by the quick response, 7 days later the installation was complete, for peace of mind, Ross was very good and accommodated me before I went on holiday. Nathan, who carried out the work was very professional and resilient if he came across a problem by working away until he sorted it. This was my 1st experience with Fuse systems and from start to finish I was very impressed with the service. I would definitely recommend using them. Thanks again!

Excellent Service

★★★★★
5 5 1
Excellent service and very polite to deal with . Would highly recommend Fuse to anyone. First class service

A Job Well Done

★★★★★
5 5 1
Excellent service from Ross and Nathan Quick efficient and knowledgeable Happily recommend

Good Job Fuse

★★★★★
5 5 1
This is the second time I have used Fuse I was having an addition to my alarm system Ross arrived and quickly had the addition Fitted and tested. Good job Fuse

Outstanding Service

★★★★★
5 5 1
Outstanding service, immediate response

Excellent Company

★★★★★
5 5 1
Prompt, efficient and courteous service from Ross and Nathan. As a result I took out an annual service agreement for my system which will ensure peace of mind. This company puts the customer first and is therefore highly recommended.

They Really Mean 5 Star Service

★★★★★
5 5 1
Extremely pleased with the standard of service from Start to finish from Fuse. Very professional. Highly recommended.

House Alarm Install

★★★★★
5 5 1
I was extremely happy with the overall work and customer help that I received.

Quick Response & Professional

★★★★★
5 5 1
I initially did a search for security and fire systems providers as I needed a new alarm system and replacement smoke detectors. I thought the Fuse website was professional and informative (and they came back up top on the search). When I contacted them the response was quick and professional and immediately got a good feeling about the company. They surveyed quickly and provided a quick turnaround on the quote as well as clarifying quite a few questions I had. The install was quick, easy and on time and they even came out a 2nd time to run us through the operation of the system as I had been travelling when they initially installed. I wouldn’t hesitate to recommend them. Thanks Ross and team

Digital TV Signal

★★★★★
5 5 1
We are very happy to recommend Fuse Systems. We had Ross here today working on a few wee problems, we recently experienced with our TVs. Happy to say now completed to our satisfaction and we found Ross, helpful, very pleasant and courteous during his time here. Well done Ross

CCTV Install - Belfast

★★★★★
5 5 1
Very good, professional and local service. Couldn't fault them and would certainly use again

Alarm Survey - Portaferry

★★★★★
5 5 1
Ross called out and carried out a survey of my house for the fitting of an alarm system. Very knowledgeable and patient when explaining the various options open to me. Very good manner about him, polite and understanding of my requirements . All in all a very positive experience and providing the price is right I look forward to having my alarm fitted.

Highly Recommend

★★★★★
5 5 1
I had fuse out yesterday fitting an alarm in my house . They were on time did a great job and didn’t leave any leads at all . One of the best tradesmen I have had out at my house would fully recommend them to anyone. .

Repair to Scantronic 9427 /9448

★★★★★
5 5 1
Mr. Ross Harvey duly arrived at the appointed time. The problem was discussed, in outline, and R.H. proceeded to check all parts of the system. These were found to be basically ok, but the existing rechargeable battery was replaced, as there was doubt as to its age, and it was found to have inadequate capacity for the system. A larger battery was duly fitted, and the Alarm was given a full check with this. The lack of a User Guide had been pointed out to Mr Harvey, and same was duly transmitted to me shortly thereafter; in convenient pdf format. This facilitated a Print Out of same, which I am now able to use.

Quick Response & Great Service!

★★★★★
5 5 1
After a mains outage I got a great & quick response to the issue with the alarm. Very helpful and attentive. Big thanks to Ross.

There When Needed!

★★★★★
5 5 1
Fantastic service, phoned through and Ross answered. Said he would be there within the hour and he was. Came and got the alarm sorted and helped set it up for us. Number saved onto my phone list, wont be needing another alarm service.

Repair/ Replacement

★★★★★
5 5 1
Very friendly and efficient, courteous and I would highly recommend them !

Alarm Service

★★★★★
5 5 1
Servicing my Alarm system went very smoothly and efficiently,Everything explained , engineers helpful and present, Have no hesitation in using this company again. AJKeen

Heroes!

★★★★★
5 5 1
These guys are legends, they came to our rescue on a Saturday evening when three other companies refused to come out. So friendly and helpful would highly recommend them. Fixed the problem in great time & their pricing was really reasonable! We are so glad we know we can call them if we ever have another emergency!

Alarm Installation

★★★★★
5 5 1
A friendly team with good communication from the initial consultation to quotation, through to installation and follow up service. Highly recommended.

Alarm Problems

★★★★★
5 5 1
Excellent service and very prompt, very friendly and informative. Would thoroughly recommend their services. Thank you once again.

First Class in Every Respect

★★★★★
5 5 1
Fuse installed a keyless entry system to one of my properties today, absolutely first class job

Automatic Door Repair

★★★★★
5 5 1
Speedy and efficient service. Would recommend for future use.

Excellent Service

★★★★★
5 5 1
Excellent service. Very professional and competent. Not the cheapest around but you get what you pay for. Plus they make a genuine effort to avoid chargeable call-outs by providing advice over the phone. Highly recommended :)

Quick & Professional

★★★★★
5 5 1
Our request for a visit received a quick response. The engineer, Ross, arrived on time. He has a very pleasant personality and he carried out the work in a most professional manner. We are extremely satisfied with Ross's work and would recommend him to anyone requiring a first class service.

Professional, friendly and very helpful

★★★★★
5 5 1
After being disappointed with my previous security company, I contacted Fuse as I had read reviews online. From the outset they were professional and prompt. Ross was my engineer, who was knowledgeable, professional, friendly and very helpful. I am relieved that my alarm is functioning 100% and I am delighted with the top quality security lights. Online payment and invoice was easy and hassle free. Fuse will be the only Security company I will use, and highly recommend.

Service Review

★★★★★
5 5 1
I have worked in the service industry for many years and I know when someone genuinely wants to provide excellent service or they are just going through the motions. Ross genuinely cares about the quality of service he delivers and it was excellent - punctual, expert and he was a pleasure to deal with.

Outstanding Professional Service

★★★★★
5 5 1
We contacted Fuse a few months ago as we had fell victim to an arsonist attack and the church was lucky to survive. With security heavy on our minds as we didn't want this to happen again we set about looking for companies in the area. One of the congregation had told me about fuse and so I gave them a call. After coming out to survey I had the quote in my inbox in less than 2 days. I haven't regretted getting fuse to carryout the work as they have been great throughout the whole refurb. So much so a couple of us has since had work carried out to our own homes and businesses. I cant recommend the fuse team enough!

System Repair

★★★★★
5 5 1
Very quick response to my problem which was fixed speedily and cheerfully. Great service! Brian Baird

Alarm repair

★★★★★
5 5 1
Excellent service very happy thanks

Intercom installation

★★★★★
5 5 1
Excellent work, we're delighted with the functionality of this product and the after care provided. I would thoroughly recommend Fuse to any potential customer.

Great Job

★★★★★
5 5 1
The guys were great and professional. Thanks for the speedy work.

SECURITY SYSTEMS

★★★★★
5 5 1
Fuse provided us with a prompt and professional service, what else is there to say!

Alarm system and camera system

★★★★★
5 5 1
As for a quote Fuse were very quick in response and they also have their own appointment system which was handy. The engineer who visited very clearly explained about what would suit both houses and the follow up service that they offer

House alarm

★★★★★
5 5 1
Brillant company and friendly, helpful guys. My alarm was ringing in the house all night and I needed help. I googled and Fuse Systems came up. Being 1am in the morning, I was able to get advice from using the chat box. The guys came first thing in the morning and reset my whole system. Even left a number incase I needed them which I did. They talked me through every step and all was fine in five minutes. Great service. THANK YOU x

Reset and service

★★★★★
5 5 1
After waiting for another company to call for over 6 months and never turns only gave the the job due to them as it was there system and than fuse advised they can fix it and after 1 hours on site I have a functioning alarm thank you for all the help

CCTV Installation

★★★★★
5 5 1
Had our CCTV installed last Monday . Brilliant job! Ross and Gordie had it installed in no time .Very Professional. Thank You

Alarm update

★★★★★
5 5 1
First class service

CCTV Installation.

★★★★★
5 5 1
Customer focused, polite, courteous and professional with a can do attitude.

Personalised service

★★★★★
5 5 1
Visited home & took time to understand our needs then installed efficiently and professionally, with full follow-up support now available.

Brilliant and Courteous Service

★★★★★
5 5 1
I couldn't fault these guys and the service they gave us. Will definitely use these guys in the future.

Alarm system- repair to cable not needed

★★★★★
5 5 1
Ross arrived ahead of arranged time and completed the task required, quickly and efficiently, leaving the alarm system fully operational again. Many thanks to fuse

excellent call out service

★★★★★
5 5 1
Called Ross @ fuse at 5 pm to fix electric gates (first problem with them in 14 years ) and at our premises at 8;30am next morning and problem located within 5 minutes great service, cant recommend them enough

Professional Service

★★★★★
5 5 1
After a phone call , Fuse came and surveyed the house . Ross explained everything in detail and then recommended a package to protect our home . Ross was very efficient and professional and the work was of a high standard. We are very pleased with our system and would highly recommend this company .

Excellent Service

★★★★★
5 5 1
Patrick was on time, completely professional and was a general nice guy who completed the job we requested very well and in a timely fashion. My company will be using Fuse Systems again!

Alarm Upgrade and Service

★★★★★
5 5 1
Ross arranged to attend promptly as we had recently moved into the home and the alarm was inoperative. Ross proposed an upgrade to the system and he and Paddy carried out the work to an excellent standard. A detailed explanation of the system and the support services available from Fuse meant we were confident in its use.

Alarm fitting

★★★★★
5 5 1
Ross was an excellent engineer. Very polite and explained all to me. Very hard worker who just got on with it. You would hardly have noticed he was there.

Excellent work from Fuse!

★★★★★
5 5 1
I was very pleased with the work carried out. The alarm system was ordered and fitted within a short space of time. I was kept informed at all stages of the process. I would have no hesitation in recommending this firm to anyone. Briege Chambers

Brilliant Communication & Delivery

★★★★★
5 5 1
I used Fuse recently as I'm based on the mainland and rent properties within Belfast. The communication received and service was excellent. I was in a hurry because an alarm fault was causing a nuisance. They explained they were fully booked but prioritised the call due to the circumstances. Cant thank them enough!

A Job Well Done

★★★★★
5 5 1
Job Well Done Good advice from Ross about security needs and installed promptly Aftercare has been brilliant and I would refer Fuse to anyone

digital aerail

★★★★★
5 5 1
Fuse recently installed a top end aerail at bottom end prices on my touring carravan .fully recomend them for all your jobs

New Tado Thermostat

★★★★★
5 5 1
Installed yesterday so its early days. So far very impressed with the unit and the functionality it delivers. Paddy installed the unit very quickly with little fuss. Thank you

Job well done!

★★★★★
5 5 1
Great service to get booked, worked away with minimal disruption and cleaned up any mess caused. A job well done I think lads!

Exemplary

★★★★★
5 5 1
Fuse were absolutely fantastic in installing our new automated projector. Ross and Paddy couldn’t have been more flexible and worked tirelessly over the holidays to ensure what we needed was done. Their care in working in a 17th Century building was exemplary and we’ll have no problem contacting them for future work

A job well done.

★★★★★
5 5 1
Fuse recently installed external security lights at our home. The workmen were very professional and did a very neat job. I would have no hesitation recommending them to anyone.

Excellent Service from a Team of Professionals.

★★★★★
5 5 1
From the moment of initial contact to the last turn of the screw-driver, the staff at Fuse demonstrated all of the professional qualities you would expect from a Security Applications Company. They immediately recognised our requirements and provided a first-class service within days! I would be delighted to recommend Fuse Systems to anyone and we will definitely hire Fuse Systems for our future Security Application needs. Thanks guys!

Alarm system

★★★★★
5 5 1
Evans tyres can not thank paddy and Ross enough. Brilliant lads and very knowledgeable about what they do. They run a very tight ship and everything has to be perfect. Very good and tidy workmanship not to mention the competitive prices they provided to us. They provided a full alarm system with police response , 4 cameras and fire response. If your looking the above then look no further. Thanks again lads

Alarm system

★★★★★
5 5 1
Evans tyres can not thank paddy and Ross enough. Brilliant lads and very knowledgeable about what they do. They run a very tight ship and everything has to be perfect. Very good and tidy workmanship not to mention the competitive prices they provided to us. They provided a full alarm system with police response , 4 cameras and fire response. If your looking the above then look no further. Thanks again lads

Alarm service

★★★★★
5 5 1
Great service. Very prompt and reliable. Excellent customer service. Would recommend to anyone

EXCELLENT

★★★★★
5 5 1
VERY QUICK, VERY EFFICIENT-VERY HAPPY WITH THE RESULTS.

Very highly recommended

★★★★★
5 5 1
Very professional,fast,reliable,trustworthy and (Ross)absolute Cctv genius. I would recommend these guys to anyone, domestic and commercial.

Very efficient

★★★★★
5 5 1
Very efficient and professional from start to finish. Will be using these guys from now on for both my business's needs. Highly recommend .

A Great Asset to Any Electrician

★★★★★
5 5 1
We have used Fuse since being contacted by them a couple of months ago now for any security or AV system we needed. Ross & Patrick have helped us expand our business and profits by allowing us to offer their range of services to our clients. This has seen us being able to offer a more comprehensive range of options to our clients and this has also helped secure more contracts. We look forward to hopefully a long relationship with Fuse and would recommend them to anyone

fast and efficient

★★★★★
5 5 1
great service! Two guys were very friendly but more importantly fast and efficient at a time that suited our business. Will be using them again should the need arise.

Great Service

★★★★★
5 5 1
I recently had an alarm installed and was very happy with service provided by Ross and Paddy, system installed efficiently and I would have no hesitation in recommending them, they were very knowledgeable and answered all my queries.

Very Professional

★★★★★
5 5 1
very professional, capable and well priced. Would definately use again and recommend to others.

Excellent & Professional Service

★★★★★
5 5 1
I called several local alarm companies yesterday to arrange a service on my alarm system. I left a message on all of their answering machines but Ross was the only one to call me back. Initially he said that he would come later in the week, which I was pleased about. However, when I told him that my alarm wasn't working at all, he arranged to come at 4pm to do the job. There aren't many caring enough to rearrange their schedule to suit the customer these days. He and Paddy arrived on time and did a great job, explaining everything to me as they went along. I am delighted with their service and couldn't recommend them enough. The price was a welcome surprise too. Thanks guys.

Highly Recommended

★★★★★
5 5 1
More than happy with the new alarm install, does what it says on the tin and a whole pile more! Paddy & Ross were in and out in no time, no mess, no fuss. Highly recommended!

Professional & Really Nice

★★★★★
5 5 1
Contacted Fuse when I saw there Facebook page about an alarm system for my business. Ross whom I spoke to discussed all of my options in layman's terms with me and my husband. We decided on a system and its getting fitted next week. I love to review and thought I'd review them even before getting the system in as I really was impressed with their service. Don't worry though I'll be posting another review once it's fitted. If the service so far is anything to go by I'll not be disappointed. Watch this space..

Can't Rate Highly Enough

★★★★★
5 5 1
I used ISYS for years when It was just Ross and was saddened to hear he had suffered Ill health in 2010. He had recently got in touch to say he was back in business which I was thrilled to hear with a partner Patrick which I have to say is also a really nice guy. It was great timing I was looking to have the house security overhauled so Fuse did everything I needed including my Police response alarm, CCTV, gates and even upgraded me to a video intercom so I could actually see who was at my gates. They are a delight to deal with and have recommended them to many of my neighbours as well as friends.

Quick and friendly

★★★★★
5 5 1
Very quick and friendly. Explain everything about the alarm so I understood. Actually turns out I knew the guy 'Nathan' went to school with him years ago (small world). So to surmise very good would recommend

A* SERVICE

★★★★★
5 5 1
Our request for a visit received a quick response. The engineer, Ross, arrived on time. He has a very pleasant personality and he carried out the work in a most professional manner. We are extremely satisfied with Ross's workaday would recommend him to anyone requiring a first class service.

Premium Service

★★★★★
5 5 1
Excellent service. Very professional and competent. Not the cheapest around but you get what you pay for. Plus they make a genuine effort to avoid chargeable call-outs by providing advice over the phone. Highly recommended :)

Alarm Problems

★★★★★
5 5 1
Excellent service and very prompt, very friendly and informative. Would thoroughly recommend their services. Thank you once again.

Alarm Installation

★★★★★
5 5 1
A friendly team with good communication from the initial consultation to quotation, through to installation and follow up service. Highly recommended.

Heros!!

★★★★★
5 5 1
These guys are legends, they came to our rescue on a Saturday evening when three other companies refused to come out. So friendly and helpful would highly recommend them. Fixed the problem in great time & their pricing was really reasonable! We are so glad we know we can call them if we ever have another emergency!

PAT testing

★★★★★
5 5 1
Quick to respond with friendly and efficient testing.

Emergency call out

★★★★★
5 5 1
We had a break in, called fuse to repair damaged alarm, even though they where fully booked we got slotted in. The repairs where carried out and alarm system fully checked out. The service from this company is excellent. I would recommend FUSE to any one.

Excellent

★★★★★
5 5 1
Great friendly service. Everything was explained as to the work carried out

Keen

★★★★★
5 5 1
This is the second time I have used Fuse I was having an addition to my alarm system Ross arrived and quickly had the addition Fitted and tested. Good job Fuse

Great service!

★★★★★
5 5 1
I phoned Fusesystems when I couldn't get my burglar alarm to stop ringing. The receptionist was very helpful and told me Patrick would call me back, which he did.He and Ross were at my door within an hour and within half an hour the was done. They were both very pleasant and explained all that they were doing and why.

Quick response - great service

★★★★★
5 5 1
After a mains outage I got great quic response to an issues with th alarm. Very helpful and attentive. Big thanks to Toss.

Great service!

★★★★★
5 5 1
Great service would definitely recommend

Repair/replacement

★★★★★
5 5 1
Very friendly and efficient , courteous and i would highly recommend them !

3rd install by Fuse

★★★★★
5 5 1
3rd complete install by Ross and Paddy. As usual no mess, no fuss and a top notch service. Comprehensive talk through and guidance given on use of system and its capabilities. Will definitely use again and recommend to friends, colleagues and family

There when needed..

★★★★★
5 5 1
Fantastic service, phoned through and Ross answered. Said he would be there within the hr and he was. Came and got the alarm sorted and helped set it up for us. Number saved onto my phone list, wont be needing another alarm service. Will definitely use again and recommend to friends, colleagues and family

Repair of 9427 / 9448 Scantronic System

★★★★★
5 5 1
Mr. Ross Harvey duly arrived at the appointed time. The problem was discussed, in outline, and R.H. proceeded to check all parts of the system. These were found to be basically ok, but the existing rechargeable battery was replaced, as there was doubt as to its age, and it was found to have inadequate capacity for the system. A larger battery was duly fitted, and the Alarm was given a full check with this. The lack of a User Guide had been pointed out to Mr Harvey, and same was duly transmitted to me shortly thereafter; in convenient pdf format. This facilitated a Print Out of same, which I am now able to use.

Highly recommend

★★★★★
5 5 1
I had fuse out yesterday fitting an alarm in my house . They were on time did a great job and didn’t leave any leads at all . One of the best tradesmen I have had out at my house would fully recommend them to anyone. .

Survey Call

★★★★★
5 5 1
Ross called out and carried out a survey of my house for the fitting of an alarm system. Very knowledgeable and patient when explaining the various options open to me. Very good manner about him, polite and understanding of my requirements . All in all a very positive experience and providing the price is right I look forward to having my alarm fitted.

Install alarm system

★★★★★
5 5 1
I was extremely happy with the overall work and customer help that i received.

Very professional. Highly recommended.

★★★★★
5 5 1
Extremely pleased with the standard of service from Start to finish. Very professional. Highly recommended.

Excellent company

★★★★★
5 5 1
Prompt, efficient and courteous service from Ross and Nathan. As a result I took out an annual service agreement for my system which will ensure peace of mind. This company puts the customer first and is therefore highly recommended.

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