Technical Help Request

Non-Emergency Requests

If your technical support request is not urgent, please allow 24 t0 48 hours for a response.

To submit a non-emergency support ticket, click the button below:

Submit a Request

Emergency Requests

For urgent issues, please call 02891621001.

To receive faster assistance:

  1. Press 1 when prompted
  2. Ask to speak with an engineer
  3. Clearly state that your request is an emergency

Our team will arrange a prompt callback from an engineer.

Popular Services

CCTV Systems

Commercial CCTV 

Intruder Alarms

Access Control 

Automatic Doors

Commercial AV Solutions

Manned Security Guards

Intercom Systems

Electric Gates

Pat Testing 

EICR

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Awards & Recognition

Fuse Fire & Security has been proudly recognised as a winner and finalist for multiple industry awards.

Explore our awards page to see why we’re celebrated for excellence and reliability.

Finalist in the 2025 OSPA Awards for Outstanding Security Installer/Integrator.